Privacy Policy – jilicc casino

1. Introduction

jilicc casino operates an online gaming platform available to players in the Philippines. This Privacy Policy describes how we handle personal information that you provide when you create an account, make transactions, use our games, or interact with our support team.

We take your privacy seriously. The information we collect is used to operate your account securely, process your transactions, and improve your experience on the platform. We do not sell or rent your personal data to any third party for marketing purposes.

2. Information We Collect

We collect personal information at different points in your interaction with the platform. This falls into several categories:

We do not collect credit card numbers, cryptocurrency wallet addresses, or any payment data beyond what is needed to process PHP transactions through local banking and e-wallet channels.

3. How We Use Your Information

The information jilicc casino collects is used for the following purposes:

• Account creation and management — to set up and maintain your registered player account
• Identity verification — to comply with KYC requirements and protect your balance from unauthorised withdrawals
• Transaction processing — to process deposits, withdrawals, and game transactions in Philippine Peso
• Security and fraud prevention — to detect suspicious activity, protect against account takeover, and enforce our Terms and Conditions
• Customer support — to respond to your inquiries and resolve account issues
• Platform improvement — to understand how players use the platform and improve features and performance
• Responsible gaming — to support self-exclusion requests and account management tools described on our Responsible Gaming page

We will not use your personal data for any purpose beyond those listed above without informing you first.

4. Sharing of Your Information

jilicc casino does not sell, rent, or trade your personal data. However, we may share your information in limited, specific circumstances:

• Payment processors — to facilitate deposits and withdrawals through Philippine banking channels and local e-wallets. These providers receive only the data required to process your specific transaction.
• Identity verification services — to complete KYC processes, your identity documents may be reviewed by a verification partner. These partners are bound by confidentiality obligations.
• Legal or regulatory requirements — if required by applicable law, court order, or a legitimate government request, we may disclose specific account information as mandated.
• Security and fraud investigations — in cases of suspected fraud, illegal activity, or Terms violations, relevant data may be shared with appropriate parties for investigation purposes.

In all cases, sharing is limited to what is necessary and done with appropriate data handling obligations in place.

5. Data Retention

We retain your personal data for as long as your account remains active. If your account is closed, we will retain certain records for a reasonable period as required for security, dispute resolution, and any applicable legal obligations. Transaction records are kept for a standard retention period to support account history and verification needs.

Data that is no longer required for any of these purposes is securely deleted or anonymised.

6. Security Measures

jilicc casino uses industry-standard security measures to protect your personal data:

• SSL/TLS encryption on all platform connections to protect data in transit
• OTP authentication for account logins and withdrawal requests
• Access controls limiting who within our organisation can view your account data
• Secure storage with server-level protections for stored personal information

While we implement robust security measures, no system can guarantee absolute security. We encourage you to maintain strong, unique passwords for your account and to report any suspected unauthorised access immediately.

7. Your Rights Over Your Data

As a registered player, you have the following rights regarding your personal information:

• Access — you may request a summary of the personal data we hold about your account
• Correction — you may request corrections to inaccurate information, subject to verification
• Deletion — you may request deletion of your data, subject to retention requirements for legal and security purposes
• Account closure — you may request to close your account at any time by contacting our support team

To exercise any of these rights, please contact our support team through the channels listed on our FAQ page. We will respond to requests within a reasonable timeframe.

8. Cookies and Tracking

The jilicc casino platform uses standard browser cookies and session tracking to maintain your login state and improve platform performance. These are functional cookies required for the platform to operate correctly. They do not collect personally identifiable information beyond session data and do not track your activity on other websites.

You may adjust your browser's cookie settings at any time, though disabling certain cookies may affect platform functionality.

9. Players Under 21

jilicc casino is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we discover that an account has been created by someone underage, the account will be closed and any associated data reviewed and handled in accordance with this policy. If you believe a minor has registered using your information, contact support immediately.

10. Changes to This Privacy Policy

jilicc casino may update this Privacy Policy from time to time to reflect changes in how we operate or in applicable guidelines. The effective date at the top of this page will be updated whenever changes are made. Continued use of the platform following an update constitutes your acceptance of the revised policy. We recommend reviewing this page periodically.

11. Contact Us

If you have any questions or concerns about how jilicc casino handles your personal data, please reach out to us through the support channels listed on our FAQ page. We are committed to addressing privacy inquiries promptly and transparently.